For each visitor to our Web page, our Web server automatically recognizes a consumer’s internet address. We only collect personal information such as e-mail addresses of those who communicate with us via e-mail, and payment information (e.g., credit card number and billing address) for purposes of completing a customer orders.
If you purchase or attempt to purchase a product or service from us, we request certain personally identifiable information from the customer to fulfill your order. The customer must provide contact information (such as name, email, telephone number and shipping address) and financial information (such as credit card number, and expiration date) otherwise we cannot process your order. We use this information for billing purposes and to fill the order. Furthermore, if we have trouble processing an order, we will use this information to contact you so we can fulfill the order.
The information we collect is used to improve the content of our Web page, used to customize the content and/or layout of our page for each individual visitor, shared with agents or contractors who assist in providing support for our internal operations, used by us to contact consumers for marketing purposes, , disclosed when legally required to do so, at the request of governmental authorities conducting an investigation, to verify or enforce compliance with the policies governing our Website and applicable laws or to protect against misuse or unauthorized use of our Website, to a successor entity in connection with a corporate merger, consolidation, sale of assets or other corporate change respecting the Website.
We may share your personal information with companies that perform services for us, such as fulfilling orders, delivering packages, sending postal mail, providing marketing assistance, processing credit card payments, conducting surveys, providing customer service and other similar functions. Such companies may have access to your personal information in order to perform their roles, but they may not disclose your information for other purposes.
We do not sell, rent or license any customer personal information. If you supply us with your postal address on-line you may receive periodic mailings from us with information on new products and services or upcoming events. If you do not wish to receive such mailings, please let us know by emailing us at the address above or writing to us at the above address. You may receive mailings from other reputable companies. You can, however, have your name put on our do-not-share list by calling us at the number provided above, writing to us at the above address.
Please provide us with your exact name and address. We will be sure your name is removed from the list we share with other organizations. Persons who supply us with their telephone numbers on-line will only receive telephone contact from us with information regarding orders they have placed on-line.
With respect to security: We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site. The security of your personal information is important to us. When you enter sensitive information (such as credit card number) on our order forms, we encrypt that information using secure socket layer technology (SSL). We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. We strive to use commercially acceptable means to protect your personal information, but we cannot guarantee its absolute security.
If you provided us with your name and phone number but do not want to be contacted, just let us know. We will be sure your name is removed from the list we share with other organizations.
With respect to Ad Servers: We do not partner with or have special relationships with any ad server companies. From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will contact you before we use your data for these new purposes to notify you of the policy change and to provide you with the ability to opt out of these new uses, we will post the policy changes to our Web site to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back at our Web site periodically, we will post the policy changes to our Web site to notify you of these changes and we will use for these new purposes only data collected from the time of the policy change forward. If you are concerned about how your information is used, you should check back at our Web site periodically.
Customers may prevent their information from being used for purposes other than those for which it was originally collected by e-mailing us at the above address, writing to us at the above address.
Upon request we provide site visitors with access to all information [including proprietary information] that we maintain about them, financial information (e.g., credit card account information) that we maintain about them, unique identifier information (e.g., customer number or password) that we maintain about them, transaction information (e.g., dates on which customers made purchases, amounts and types of purchases) that we maintain about them, communications that the consumer/visitor has directed to our site (e.g., e-mails, customer inquiries), contact information (e.g., name, address, phone number) that we maintain about them.
Upon request we offer visitors the ability to have inaccuracies corrected in contact information, financial information and transaction information. Consumers can have this information corrected by writing to us at the above address.
Children under 18 may view our site, but they cannot make a purchase, nor provide any personal information. Our site is not designed for children and we do not wish to collect personal information from children under 18. If you register with us and we discover that you are under 18, we will delete your information and registration. We will send you a message if we do this.
Please note customers can unsubscribe from newsletters and email communication at any time by clicking “unsubscribe” on any email.
We can be reached via e-mail at support@XothNutrition.com.